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Information for passport & ID Card applications at the Embassy London

05.06.2020 - Article

How can I book an appointment to apply for a passport / ID card?

Our booking system has been reactivated as of today, Friday 5 June for appointments starting from the 15 June 2020. Appointment booking.

We have extended our opening hours to accommodate applicants and are now open Monday to Friday from 7am to 7pm. Appointments are currently available until the end of July. Further appointments will be made available gradually and in due course.  A separate appointment is required for each applicant.

Appointments are made on a first come, first served basis. Our extended opening hours and consequent increase in available appointments will be sufficient to allow us to assist thousands of applicants.

In the interest of fairness, a separate and limited amount of appointments will be allocated to applicants whose appointments were cancelled due to lockdown regulations, which began on 01/02/2020. These appointments will only be available until 15/07/2020 and will be allocated by means of a designated booking system (please refer to the link above).

Please note that we will not consider allocating appointments to applicants to whom this situation does not apply. Thank you for your understanding.

The Consulate General in Edinburgh has not set up a separate booking system for those whose appointments were cancelled, but will contact each affected applicant individually.

What should I do in case of an emergency?

Should you find yourself in a situation of genuine emergency (i.e. serious illness or death in the immediate family) for which you are required to travel but are unable to book an appointment in time, we would ask you contact us by email and include all relevant proof (i.e. medical / death certificate, proof of kinship).  We will then try to assist you as much as possible.

Do I really need a new passport / ID card?

The pandemic has resulted in a situation whereby many German diplomatic missions have had to close their doors to the public for several weeks and months. We will work through the consequent backlog but urge you to check if you really, truly need to apply for a new passport / ID card at this time. If in doubt, we would kindly ask you to hold off and allow citizens with urgent travel requirements to apply first.

Please be aware that:

  • There is no general requirement for EU citizens to possess or carry identification in the UK. German citizens can legally reside in the UK until the end of the transition period, which is likely to occur on 31/12/2020. Upon request, the Embassy can issue a certificate confirming that you have been temporarily unable to renew an expired passport / ID card owing to COVID-19 restrictions.
  • As per previous statements issued by the British government, you are allowed to enter the UK with a valid German ID card until the end of the transition period, which is likely to occur on 31/12/2020. Your German ID card is also valid for travel to several other countries.
  • You have until 30/06/2021 to apply for settled or pre-settled status as part of the EU Settlement Scheme.
  • You can use your passport and/or ID card to travel within the EU and to certain other countries (e.g. Japan, Canada) up until the last day of validity. This also applies to the UK until the end of the transition period.  Pursuant to the European Agreement of 13/12/1957 on regulations governing the movement of persons between member states of the Council of Europe, you can even travel to member states with travel documents that have expired no more than one year prior to travel. Before booking a plane ticket however, it is advisable to confirm with your airline that you will be allowed to board the aircraft using an expired document. Further information on passport / ID card validity requirements can be found here.
  • Once you have successfully submitted an application for a passport / ID card, it will take between 4 and 5 weeks for your document to be processed and issued. Expedited passport processing takes approximately 2 -3 weeks.
  • Your passport or ID card will not be rendered invalid in the event that you relocate and the address on your document no longer matches your new place of residence.

We strongly urge adult applicants who intend to apply for their first ever German passport to postpone their applications until such time as the backlog and ensuing pressure have reduced substantially.

In the event that you cannot attend your appointment, we would ask you to cancel it as promptly as possible in order to make the slot available again for other citizens.

What should I be aware of with regards to my appointment at the Embassy?

  1. Please ensure to come prepared. Owing to high demand, we have compressed appointments into tight 15 minute slots. Please refer to the checklist on our website (Passport, ID card) and ensure that you have all required documentation, including all necessary photocopies for your appointment. Your time-restricted appointment slot does not allow for additional or special requests.
  2. You will not be able to collect your new passport / ID card for the foreseeable future. You are therefore required to provide a prepaid, self-addressed special delivery envelope (Royal Mail).
  3. Cash payments will not be accepted until further notice. Fees can only be paid with a debit / credit card (MasterCard or Visa).
  4. Please ensure to attend your appointment on time. It is our aim to adhere to a full, tight schedule.  Please allow for lengthy waiting times outside the Embassy, however. Owing to pandemic restrictions, we can only allow a maximum of 10 people in our waiting room at any one time. Only those whose attendance is indispensable will be permitted access to the Embassy. This includes applicants and only absolutely necessary accompanying persons (i.e. both parents will need to attend appointments for children, carers or chaperones can attend appointments for those requiring special assistance). Please ensure to adhere to social distancing regulations while in our waiting room.
  5. Out of consideration for our security staff and other applicants, you are required to wear a protective face mask covering your mouth and nose without valve (“community mask”). Applicants who do not wear a protective face mask will not be permitted entry.
  6. All applicants will have to undergo a security check upon entering the embassy. This may include taking your body temperature by means of a non-contact infrared thermometer. Please be aware that you are not allowed to attend your appointment if you or any member of your household show signs or symptoms of a coronavirus infection (fever, coughing). Applicants who are not symptom-free will not be permitted entry to the Embassy.

Why can’t I apply for a passport by post or online?

German passport law does not allow for the possibility of postal or online passport applications and requires that applicants apply for their passports in person, without exception. Applicants must also provide fingerprints in order to apply for a passport and this can only be done using fingerprint scanners in our consular departments.

Can I apply for a passport with an Honorary Consul?

Passport applications can only be submitted through our Honorary Consul in Southampton at this time.

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