How do I book an appointment?
Appointments will be made available gradually and in due course. A separate appointment is required for each applicant.
Depending on how the situation develops, we reserve the right to adjust the number of appointments available and, if necessary, cancel appointments at short notice.
What do I do in case of an emergency?
If you have to travel due to an emergency (e.g. serious illness or funeral of a close relative) and you cannot book an appointment in time, please contact us by email with appropriate proof (certificate, proof of kinship etc.) and we will try our best to help you.
What should I be aware of regarding my appointment at the Consulate General?
Please prepare your appointment carefully. Using the checklists posted on the website (passport, ID card) please check carefully that you have all the necessary documents, including the required photocopies, ready for your appointment.
It is no longer possible to collect the new travel document. Therefore, please also bring a self-addressed pre-paid special delivery envelope (up to 500 gr).
Generally, we prefer payments by credit card (MasterCard or Visa). To avoid delays in case of problems with the payment system, we recommend that you bring the required fee in cash as well.
Please be on time for your appointment. If you are late more than five minutes you will be turned away and will have to book a new appointment.
To minimize the risk of infection, only one person per appointment is allowed to enter the building. Therefore, please do not bring an accompanying person(s) with you unless it is absolutely necessary! Exceptions are made for applications for minors: here all persons entitled to custody (usually both parents) must be present. Should you require special assistance, you can bring one accompanying person with you.
To protect yourself, our security staff and other customers, you are required to wear a face mask (“community mask”) inside the building. Customers without a mask will not be admitted.
If you or members of your household show symptoms of a corona infection, do not attend your appointment. All visitors must undergo a security check when entering the building; this may include a non-contact measurement of body temperature with an infrared thermometer. Customers who show symptoms will not be admitted.
Why can't I apply for an passport by mail or online?
Unfortunately, the German passport law does not yet provide for the possibility of applying for a passport online or by post. Under current law they must be applied for in person without exception, especially because all biometric passports require your fingerprints to be taken.
Can I also submit my application at an honorary consul’s office?
Passport applications can currently be submitted through our Honorary Consuls Aberdeen and Newcastle upon Tyne. For an appointment please contact your Honorary Consul