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Information for passport & ID Card applications at the Embassy London

17.08.2020 - Article

How can I book an appointment to apply for a passport / ID card?

Click here to book an appointment.

We have extended our opening hours to accommodate applicants and are now open Monday to Friday from 7am to 7pm. Appointments will be made available gradually and in due course. A separate appointment is required for each applicant.

Appointments are made on a first come, first served basis. Our extended opening hours and consequent increase in available appointments will be sufficient to allow us to assist thousands of applicants.

What should I do in case of an emergency?

Should you find yourself in a situation of genuine emergency (i.e. serious illness or death in the immediate family) for which you are required to travel but are unable to book an appointment in time, we would ask you contact us by email and include all relevant proof (i.e. medical/ death certificate, proof of kinship). We will then try to assist you as much as possible.

What should I be aware of with regards to my appointment at the Embassy?

  1. Please ensure to come prepared. Owing to high demand, we have compressed appointments into tight 15 minute slots. Please refer to the checklist on our website (Passport, ID card) and ensure that you have all required documentation, including all necessary photocopies for your appointment. Your time-restricted appointment slot does not allow for additional or special requests. In the event that you cannot attend your appointment, we would ask you to cancel it as promptly as possible in order to make the Slot available again for others.
  2. You will not be able to collect your new passport/ ID card for the foreseeable future. You are therefore required to provide a prepaid, self-addressed special delivery envelope (Royal Mail).
  3. Cash payments will not be accepted until further notice. Fees can only be paid with a debit/ credit card (MasterCard or Visa). Digital wallet/ mobile payments including Apple Pay or Google Pay cannot be processed.
  4. Please ensure to attend your appointment on time. It is our aim to adhere to a full, tight schedule. Please allow for lengthy waiting times outside the Embassy, however. Owing to pandemic restrictions, we can only allow a maximum of 10 people in our waiting room at any one time. Only those whose attendance is indispensable will be permitted access to the Embassy. This includes applicants and only absolutely necessary accompanying persons (i.e. both parents will need to attend appointments for children, carers or chaperones can attend appointments for those requiring special assistance). Please ensure to adhere to social distancing regulations while in our waiting room.
  5. Out of consideration for our security staff and other applicants, you are required to wear a protective face mask covering your mouth and nose without valve (“community mask”). Applicants who do not wear a protective face mask will not be permitted entry.
  6. All applicants will have to undergo a security check upon entering the embassy. This may include taking your body temperature by means of a non-contact infrared thermometer. Please be aware that you are not allowed to attend your appointment if you or any member of your household show signs or symptoms of a coronavirus infection (fever, coughing). Applicants who are not symptom-free will not be permitted entry to the Embassy.

Why can’t I apply for a passport by post or online?

German passport law does not allow for the possibility of postal or online passport applications and requires that applicants apply for their passports in person, without exception. Applicants must also provide fingerprints in order to apply for a biometric passport and this can only be done using fingerprint scanners in our consular departments. Should you be unable to travel to London or to your nearest Honorary Consul for reasons of health or age, we may be able to issue you a temporary passport. This is a non-biometric travel document with a maximum validity of one year. Please conatct us via email.

Can I apply for a passport with an Honorary Consul?

Passport applications can currently only be submitted through our Honorary Consuls in Belfast, Cardiff, Leeds, Liverpool, Plymouth and Southampton. Southampton, Our Honorary Consuls in Barrow-upon-Humber and Bristol will resume their operations at a later stage. Details will be announced on our website.

For an appointment please contact your Honorary Consul directly.

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