The Embassy of the Federal Republic of Germany in London is seeking a full-time assistant in the Passport and Visa Section to start in January 2026.

This role includes:

• Receiving and conducting preliminary checks on passport or visa applications, including front office/over-the-counter
• Providing advice on application procedures both in person and on the phone; replying to telephone and written enquiries
• Processing passport or visa applications on our IT systems
• Filing

Profile:

• Entitled to live and work in the UK (proof required)
• Proficiency in both German and English, minimum B2
• Customer-friendly attitude, always polite and helpful towards customers, patient when dealing with more demanding customers
• Proficiency in all standard Microsoft applications
• Hard-working and motivated, able to work under pressure
• Outstanding teamworking skills
• Previous experience in administration would be welcome

Training in passport or visa processing (depending on which team you are assigned to) will be provided. Contract based on UK employment law. Normal working time is 40 hours a week. Salary is based on the Embassy’s pay scheme. Starting salary is £3,728/month. Salary will be taxable in Germany unless you are a British citizen and do not also hold German citizenship. National Insurance contributions are to be paid in the UK. If you are successful in the selection process, a security background check, for which your cooperation is required, will be conducted prior to hiring.

Please note that working from home will not be possible.

Please email us your application (a CV in German and English with a covering letter in German and English, proof of your educational qualifications, employment references/ letters of recommendation if applicable; proof of your right to live and work in the UK) by 14 November 2025.

Click here to apply.

Interviews are likely to be held in late November in person.

Only complete applications will be considered. Unfortunately we will not be able to acknowledge receipt of applications. We will only be contacting candidates who will be invited to interview.

Please visit www.uk.diplo.de for further information about the embassy.

For information about data protection in accordance with Article 13 GDPR please click here.