Please note: If you have queries regarding visas, passports and ID cards, please ensure you have read the Legal & Consular, Visa, Passport and ID card section.

Who to contact

Please refer to our Consular District Map to find out whether you need to contact the German Embassy in London or the Consulate General in Edinburgh when getting in touch via the below form.

Visa enquiries:

If you are based within the consular district of the German Embassy London, please contact: info.schengen@vfshelpline.com

If you are based within the consular district of the German Consulate General in Edinbugh, please use the form below and select “Consulate General Edinburgh: All enquiries”.

Email enquiries related to information that is already available on the website will not be processed. This applies to all departments.